Support

Need help with APOD Mate? We're happy to help — reach us at support@darrenwood.codes and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I restore a purchase?

Open the App, go to Settings, and tap “Restore Purchases.” This reapplies any subscription or one-time unlock tied to your Apple ID, including on a new device or after a reinstall.

How do I manage or cancel my subscription?

Subscriptions are billed and managed entirely through Apple. On your device, open Settings → your name → Subscriptions, or use the “Manage Subscription” button inside the App. See our Terms of Use for full subscription details.

How do I request a refund?

Refunds for App Store purchases are handled by Apple, not by us directly. Contact Apple Support to request one.

How do I delete my account and data?

Open the App, go to Settings, and choose “Delete Account.” This permanently removes your favorites, comments attribution, and device registrations. You can export a copy of your data from Settings before deleting it. Deleting your account does not cancel an active subscription — cancel that separately through Apple.

Why isn't the seeing forecast showing?

The seeing forecast needs location access (“when in use”) to fetch conditions for where you are. If location access is off, the forecast banner stays hidden — check Settings on your device to re-enable it for APOD Mate.

I found a bug, or have a feature request. What do I do?

Email us at support@darrenwood.codes with as much detail as you can — your device, iOS version, and steps to reproduce the issue are all helpful.

Legal

See also our Privacy Policy and Terms of Use.